Customers and potential customers may not be ready to make a purchase, but simply want to know how to contact you. A Contact Us page must be clearly accessible from all of your site pages.
At a minimum, the Contact Us page should contain:
your complete Business Addres;
a list of important phone numbers
sales
service
general office
fax
directions to each of your company locations, if appropriate
your general email address with a link to a pre-formatted form that asks the visitor for their name, phone number, their question or comment, etc.
additional information that can help the customer reach you